Refund Policy

Our refund application timeframe is 14 days. If 14 days have passed since your purchase, we can not offer you a full refund.

To be eligible for a refund, please provide a detailed explanation of where the service did not meet your requirements

There are certain situations where no refunds are granted:

The buyer decided to not progress with the job application
The buyer’s circumstances changed prohibiting them from applying
The buyer did not meet the minimal qualifications for the position
The buyer did not make themself available or provide the requested information needed to complete the resume or application within the required timeframes.
The buyer did not provide accurate information about their experience and skills at the commencement of the service.

Once your refund is approved, we will email you to advise when your refund has been processed.

If you are approved, your refund will be processed, within 7 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

0428 189 777